Emlak237 · FR · EN · TR

Legal information

Text aligned with the legal screens in the Emlak237 mobile app.

Legal notice

Publisher of the Emlak237 application and www.emlak237.com: Dylan Ecodeur — data controller (see privacy policy). Email: contact@dylanecodeur.com Phone: +90 534 453 80 88 User data hosting: Google Cloud / Firebase (see privacy policy, security and sharing sections).

Privacy Policy

Last updated: January 1, 2025

1. Introduction

Emlak237 ("we", "our", "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and protect your personal information when you use our Emlak237 mobile application.

2. Information We Collect

2.1 Personal Information

We collect the following information when you create an account or use our application: • Full name, email address, phone number • Information about your real estate properties (address, city, country, type, area, number of rooms, monthly rent, status) • Information about your tenants (full name, phone, email, ID document number, ID type, nationality) • Information about your rental contracts (property, tenant, monthly rent, due day, start/end dates, security deposit) • Complete payment history (amount, period, payment method, late status, days late) • Language and currency preferences • Documents you upload to Emlak Vault (contracts, ID documents, receipts, other documents)

2.2 Device Information

We automatically collect certain information about your device: • Device type, model, operating system and version • Unique device identifier (deviceId) • FCM (Firebase Cloud Messaging) token for push notifications • Application version • Connection information (IP address, access times) • Last login and failed login attempts

3. Use of Information

We use your information to: • Provide and improve our real estate management services (property, tenant, contract, payment management) • Manage your user account and subscriptions (monthly or annual) • Send important notifications via push, email or SMS (payment reminders before due date, late payment alerts, contract end notifications) • Personalize your user experience according to your language, currency and preferences • Automatically calculate statistics (monthly revenues, late payments, expiring contracts) • Generate export reports (JSON, PDF, Excel) with all your structured data • Detect and prevent fraud or misuse • Comply with our legal and regulatory obligations

4. Information Sharing

We never sell your personal information to third parties. We may share your information only in the following cases: • With your explicit consent (for example, when exporting your data) • With our trusted service providers under strict confidentiality agreements: - Firebase/Google Cloud Platform for secure hosting of your data - App Store (iOS) and Google Play (Android) for processing subscription payments - Push notification services (Firebase Cloud Messaging) • To comply with a legal obligation or respond to a legitimate government request • To protect our legitimate rights, your safety or that of others in case of suspected violation of terms of service

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, destruction, or alteration: • Encryption in transit (HTTPS/TLS) and at rest on Firebase servers • Secure authentication via Firebase Authentication with encrypted password • Role-based access control (only the owner can access their data) • Strict Firestore security rules preventing unauthorized access • Regular backup of your data on Firebase Storage with secure access • Monitoring of suspicious login attempts • Your data is stored exclusively on secure Google Cloud Platform (Firebase) servers located in certified data centers.

6. Your Rights

In accordance with GDPR (General Data Protection Regulation) and applicable data protection laws, you have the right to: • Access all your personal data stored in the application • Correct or update your inaccurate or incomplete data directly in the application • Request complete deletion of your data and closure of your account • Object to the processing of certain of your data (for example, disable notifications) • Request portability of your data via export in settings (JSON, PDF or Excel formats available) • Withdraw your consent at any time by modifying your preferences in settings • File a complaint with the competent data protection authority To exercise these rights or for any questions regarding your personal data, contact us at: 📧 Email: contact@dylanecodeur.com 📱 Phone: +90 534 453 80 88 We commit to responding to your request within a maximum of 30 days.

7. Cookies and Similar Technologies

Our application uses cookie-like technologies to improve your experience, analyze application usage, and personalize content. You can manage these preferences in your device settings.

8. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with our legal obligations: • Active account data: retained as long as your account is active • Data after account deletion: deleted within 90 days of your deletion request, unless longer legal retention is required • Financial data (payment history): may be retained longer for accounting and tax reasons in accordance with applicable legislation • Cloud backups: retained according to your request, you can delete them at any time You can request deletion of your data at any time via the application settings or by contacting us directly.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact

For any questions, concerns or requests regarding this privacy policy, your personal data or your rights, our team is at your disposal: 📧 Email: contact@dylanecodeur.com 📱 Phone: +90 534 453 80 88 We usually respond within 24-48 business hours. Data processing controller: Dylan Ecodeur Email: contact@dylanecodeur.com

Terms of Service

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing and using the Emlak237 application, you agree to be bound by these terms of service. If you do not agree to these terms, please do not use our application.

2. User Account

To use certain features of the application, you must create an account with your full name, email, phone and password. You are responsible for: • Maintaining the confidentiality of your login credentials (email and password) • Providing accurate, complete and up-to-date information during registration and any updates • All activities that occur under your account, including management of your properties, tenants, contracts and payments • Immediately notifying us of any unauthorized use of your account or any security breach • Ensuring that information you enter in the application (properties, tenants, payments) is accurate and up-to-date

3. Acceptable Use

You agree not to use the application to: • Violate any applicable law or regulation • Transmit illegal, harmful, threatening, or offensive content • Attempt unauthorized access to systems or data • Interfere with the application's operation • Reproduce, copy, or sell the application without authorization

4. User Content

You retain all intellectual property rights to the content you create and store in the application, including: • Information about your real estate properties • Data about your tenants • Rental contracts you create • Payment history • Documents you upload (contracts, ID documents, receipts) By using the application, you grant us a non-exclusive, worldwide and free license to store, process, display and backup this content solely for the purpose of providing our real estate management services. This license terminates when you delete your account or the relevant content.

5. Limitation of Liability

Emlak237 is provided "as is" and "as available" without warranty of any kind, express or implied. We do not guarantee that: • The application will be uninterrupted, secure, error-free or virus-free • Results obtained through the application will meet your expectations • Defects will be corrected within a specific timeframe • Data will always be available or never be lost (although we implement backups) To the maximum extent permitted by applicable law, we disclaim all liability for any direct, indirect, incidental, consequential, special or exemplary damages resulting from: • The use or inability to use the application • Any error, omission, interruption or delay in data transmission • Any data loss or file corruption • Any decision made based on information provided by the application

6. Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for violation of these terms of service or for any other reason we deem appropriate.

7. Modifications

We reserve the right to modify, update or replace these terms of service at any time to reflect: • Changes in our services or features • Legal or regulatory developments • Security or performance improvements • Error corrections or clarifications Changes will take effect immediately upon posting on this page with update of the "Last updated" date. We encourage you to regularly consult this page. Your continued use of the application after publication of changes constitutes your acceptance of the new terms. If you do not accept the changes, you must stop using the application and delete your account.

8. Contact

For any questions, concerns or requests regarding these terms of service, our support team is at your disposal: 📧 Email: contact@dylanecodeur.com 📱 Phone: +90 534 453 80 88 We usually respond within 24-48 business hours. In case of dispute, we first encourage amicable resolution. If no agreement is reached, the dispute will be submitted to the competent courts according to applicable legislation.

Terms of Subscription

Emlak PRO offers (in-app product IDs): • Emlak PRO Monthly — emlak_pro_monthly — €4.99 per month • Emlak PRO Annual — emlak_pro_yearly — €49.99 per year Prices shown in the app are indicative; the final amount is the one displayed by Apple App Store or Google Play at purchase time. PRO features (as in the app): • Unlimited properties • Unlimited tenants • Unlimited contracts • Complete dashboard • History of all payments • Automatic reminders • PDF / Excel export • Secure cloud backup • Multi-device • FR / EN / TR support • Multi-currency (TRY / XAF / EUR…) • Advanced stats • Priority access to new features Apple: Payment: Payment will be charged to your Apple ID account. Renewal: Subscription automatically renews unless canceled at least 24 hours before the end of the period. Manage: You can manage or cancel your subscription in your Apple ID account settings. Trial: Unused trial periods are forfeited when purchasing a subscription. Android: billing and cancellation are handled by Google Play under Google’s terms. Restore Purchase: available from the subscription screen in the app.